Arifin TellegenDirector of Customer Care
Arifin Tellegen is a 33 year old Australian expatriate who has worked within the Delivery Hero group both in Berlin and Manila, for the last 4 years in various capacities, most recently Director of Customer Care for Delivery Hero Australia and foodora Australia. With over 13 years experience, his innovation and passion have increased revenue, enhanced performance, built solid relationships and sustained long term results. He is a strategic leader who analyses data to quickly identify opportunities and then deliver long term results through tactical execution and continuous improvements.
- The potential of incorporating digital technology for enhanced customer engagement
- Gauging and understanding the entire customer journey with digital services
- Delivering personalised customer experience which ensuring operational efficiency