14-15 June
The Peninsula Manila, Makati City, Metro Manila, Philippines

Mia Bulatao


Chief Operating Officer
LBC X


9:15 AM PANEL: Digitising Contact Centers to Provide Exceptional Customer Experience

  • The potential of incorporating digital technology for enhanced customer engagement
  • Gauging and understanding the entire customer journey with digital services
  • Delivering personalised customer experience which ensuring operational efficiency


Check out the incredible speaker line-up to see who will be joining Mia .

Download The Latest Agenda